Service Policy
Shoot Kardo Service Policy
Contact Information
- Business Contact Email: [email protected]
- Customer Service Phone Number: +923058888001
- Physical Address: House No. 39, Block E, Eden Gardens, Lahore, Pakistan
Services Offered
- Freelancer Profiles: Freelancers can create and maintain profiles on Shoot Kardo.
- Service Listings: Freelancers can list their services to be hired by visitors to the site.
Target Audience
- General Public: Anyone looking for freelance services.
- Freelancers: Individuals offering their freelance services.
Special Terms and Conditions
- Refund and Dispute Policy: When a user requests a refund, a dispute will be opened for both parties (freelancer and hiring party). Detailed information about the refund and dispute policy can be found here. https://shootkardo.com/refund/
- Platform Use: Users must conduct all communications and transactions within the Shoot Kardo platform. Any interactions outside of ShootKardo.com are not covered under our refund or dispute policy.
User Responsibilities
- Platform Interaction: Users are required to interact and communicate exclusively within the Shoot Kardo platform.
- External Transactions: Any chat or transaction made outside ShootKardo.com is not covered under the refund or dispute policy.
Payment and Pricing
- Accepted Payment Methods:
- Debit or Credit Card
- Mobile Wallets (Easy Paisa, Jazz Cash)
- Price Determination:
- Boosting Services: Prices for boosting service ads or profiles are determined by Shoot Kardo.
- Freelancer Services: Project fees are set by the freelancers for the services they provide.
Support and Complaint Resolution
- Support Channels:
- Email Support: Users can send an email to [email protected].
- Phone Support: Users can contact us at +923058888001.
- Issue Resolution: A team representative will address and resolve any issues or problems.
- Dispute Resolution: Disputes will be resolved according to our Refund and Dispute Policy. https://shootkardo.com/refund/
Privacy and Security
- Data Protection: User data and privacy are handled with the utmost care.
- Security Measures: Robust security measures are in place to protect user information.
Updates and Changes
- Notification of Changes: Users will be notified of any changes to the service policy via email from [email protected].
- Policy Updates: The service policy is updated only when necessary.
Account Registration and Verification
- Registration Requirements: Users must provide accurate and complete information during registration.
- Account Security: Users are responsible for maintaining the confidentiality of their account credentials.
Service Quality and Expectations
- Quality Assurance: Measures are in place to ensure the quality of services provided by freelancers.
- User Reviews and Ratings: Users can rate and review freelancers, impacting their profiles and credibility.
Prohibited Activities
- Unacceptable Behavior: Users must not engage in harassment, fraud, or post illegal content.
- Consequences: Violation of these guidelines may result in account suspension or termination.
Intellectual Property
- Ownership: The rights to the work produced through Shoot Kardo belong to the respective owners.
- Usage Rights: Permissions and limitations on the use of intellectual property are clearly defined.
Termination of Services
- Conditions for Termination: Accounts may be suspended or terminated for violations of the service policy.
- Process: The steps for account termination will be communicated to the user involved.
Liability and Disclaimer
- Limitation of Liability: Shoot Kardo’s liability is limited to the maximum extent permitted by law.
- Disclaimer of Warranties: Services are provided “as is” without warranties of any kind.
Governing Law and Jurisdiction
- Legal Framework: This service policy is governed by the laws of Pakistan.
- Jurisdiction: Any disputes arising under this policy will be resolved in the courts of Lahore, Pakistan.
User Consent
- Acceptance of Terms: By using Shoot Kardo, users agree to the terms outlined in this service policy.